Ctrlr Vr 09 Combo on Microsoft Surface 3

Hi, I have a roland Vr 09 combo and I installed the Ctrlr program on my pc (windows 10) and without any problem I loaded the various panels.

Contrary I installed the program on my Microsoft Surface 3 (windows 10) and things are not going well. The VR 09 combo after a few seconds disconnects and the program does not detect any device.

Probably something escapes me … help.

Thank you

Vr 09 Combo problems with Microsoft Surface 3

Hi, I have a roland Vr 09 combo and I installed the Ctrlr program on my pc (windows 10) and without any problem I loaded the various panels.

Contrary I installed the program on my Microsoft Surface 3 (windows 10) and things are not going well. The VR 09 combo after a few seconds disconnects and the program does not detect any device.

Probably something escapes me … help.

Thank you

Ctrlr