Are you trying to update your bank-related information in QuickBooks Desktop but continuously failing because of QuickBooks Error OLSU 1013? If yes, there is no need for you to panic, as getting such errors is pretty standard these days. So, for example, you might be seeing an error message stating, “An unexpected error occurred. could not access The branding and profile servers be .” To ensure the smooth functioning of your QuickBooks Desktop application, we have come up with this post to talk about the reasons that QuickBooks bank feed error 1013 usually gets triggered and their troubleshooting solutions.
Want to get rid of QuickBooks error OLSU 1013 without wasting your precious time implementing any tedious troubleshooting solution? If yes, feel free to speak to QuickBooks professionals at 1.800.579.0391.
What causes QuickBooks bank feed error 1013?
The following are the reasons that can cause QuickBooks bank feed error 1013:
- The TLS settings in Internet Explorer are not compatible with QuickBooks Desktop.
- The connectivity issues between QuickBooks Desktop and the bank.
What are the best ways to fix QuickBooks error OLSU 1013?
Solution 1) Manually configure the TLS settings in Internet Explorer.
- Open Internet Explorer then select Tools menu.
- Choose Internet Options.
- Go to Advanced tab then scroll down to the Security section.
- Checkmark the TLS 1.2 checkbox.
- Click the OK button.
- Close all the applications that are currently running on your system.
- After following the steps mentioned above, restart your computer.
- Try to update your bank-related information in QuickBooks Desktop.
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Solution 2) Refresh the connection between your bank and QuickBooks Desktop.
- Open QuickBooks Desktop and select the Company menu.
- From the drop-down menu, select the Chart of Accounts option.
- Checkmark the Include Inactive checkboxes.
- Look for an inactive account with a lightning bolt and right-click on it.
- Click Edit Account.
- Move to the Bank Feed Settings tab and then choose to Deactivate All Online Services.
- Click the OK button.
- Select the Save & Close button.
- Close your company file and open it again.
- Make sure that the lightning bolt is no more there.
Note: While following the steps mentioned above, make sure to hold the Ctrl key on your keyboard each time you click a button, except when putting any info. - Try to update your bank-related information in QuickBooks Desktop.
Conclusion:
Even after going through the troubleshooting solutions mentioned in the post above, if you get QuickBooks Error OLSU 1013, then the format of the bank transactions you are trying to download might not be compatible with QuickBooks Desktop. Thus, our recommendation is to download your latest bank transactions in .QBO format in QuickBooks Desktop and check if this fixes the error. For further troubleshooting assistance to get rid of QuickBooks bank feed error 1013, feel free to speak to certified QuickBooks experts at 1.800.579.0391.