Error upon installation

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This topic contains 2 replies, has 3 voices, and was last updated by Possemo Possemo 3 weeks, 2 days ago.

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  • #115330

    etiennelacroix
    Participant
    • Topics: 1
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    • Total: 1

    I cannot get CTRLR to run, I always get the following error, any hint anybody?

    3: UnhandledExceptionFilter + 0x1cb
    4: RtlCaptureStackContext + 0x1dc4c
    5: RtlGetAppContainerNamedObjectPath + 0xbd

    Txs

    Etienne

    #115345
    dnaldoog
    dnaldoog
    Participant
    • Topics: 1
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    • Total: 171
    • ★★

    Are you using version 5.3.201 on Windows or on Mac 5.3.198?

    Those are the two recommended versions to use.

    #115346
    Possemo
    Possemo
    Participant
    • Topics: 13
    • Replies: 568
    • Total: 581
    • ★★★

    If you are using the recommended version, delete the prefs folder. This will reset Ctrlr.

    C:\Users\”your username”\AppData\Roaming\Ctrlr

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