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I have the same issue on OSX with Ctrlr v5.3.198
images work on OSX Ctrlr v5.3.163
so I keep Ctrlr v5.3.163 in the Applications folder as well as v5.3.198
I’ve renamed them as ‘Ctrlr v5.3.198’ and ‘Ctrlr v5.3.163’
I normally use v5.3.198 and use Ctrlr v5.3.163 only to load images.
Hope this helps.