In this guide, you’ll know how you can fix the issues with your SBCGlobal mail account. You don’t need to be an email professional to tackle the errors. However, you need some guidance to get done with the job. So, you can follow this guide. We’ll guide you to know all common errors with the SBCGlobal, their root causes, and how to fix them.  

Errors that users often face with the SBCGlobal email account- 

1. Authentication error. 
2. Server down error
3. Can’t access your email account 
4. Can’t send the email 
5. Not receiving the emails 

Now, let’s dive further into what could cause these issues and how you can solve them. 

Authentication error- 

Incorrect login details generally cause this error. However, bad internet connection, corrupted browsers, and antivirus software could also contribute to this issue in some scenarios.

Solutions- 

• Firstly, check your login details. Login details are always case-sensitive. So, make sure to enter the exact credentials. Also, turn off the Caps lock key before you proceed to log in. 
• Secondly, connect your device to a good, reliable, and secure internet connection. Don’t use any public wifi connection because hackers love to breach the public wifi connection. You never know the network that you are going to use could already be the home to hackers. 
• Don’t use an outdated browser. Also, make sure to delete the cache and cookies of the browser before you try to log in to your email account. 

Server Down Error- 

If the email server is down, you can wait for some time till it gets up again. However, sometimes it might not be the actual case. Server down errors can also appear on the client-side because of a bad network connection, incorrect account configuration, outdated email client, or browser. 

Solutions- 

• First of all, you should try connecting your device to a good internet connection. 
• Secondly, check that the browser or email client you use to log in to your account is updated. 
• Thirdly, check your account’s server settings to see if you have added your account to a device or an email client with the correct server settings. To fix the issue, you may need to reconfigure your account. For example, you can check out the server settings for the SBSGlobal mail account in the last section of this guide. 

Can’t access your email account- 

It is also a type of authentication error. You may have used the incorrect login details that lead to this error. However, the low downloading speed of your network can also cause this error. 

Solutions- 

• Check your login details. To fix the error, you can reset the password of your account. 
• Close the browser or email client application and wait for some time. After that, again, try to login into your account. 
• Make sure to connect your device to a good internet connection to avoid this issue of low downloading speed. Also, close all the unnecessary applications on your browser to improve the downloading speed. 
• Also, if you use a web browser to log in, close all the unimportant tabs to improve the downloading speed. After that, again, try to log in to your account. 

Can’t send the emails-

Users often encounter this issue when attaching large files to their composing emails. Every email service has imposed a size limit for the attachment in an email. So, you can’t exceed this size limit. Otherwise, you can’t send the emails. Another main reason for this error could be the incorrect server settings. If your account has incorrect incoming or outgoing servers configured for it, you will face this issue. 

Solutions- 

• To fix the error or to not have it all, you should not exceed the size limit for the attached files. In case you don’t know the limit for SBCglobal, it is 25M. 
• Secondly, check the outgoing server settings for your account. If you see the incorrect server settings, reconfigure your account to get rid of the issue. We’ll list the correct server settings in the last section of this guide. 

Not receiving the emails-

You can see this issue because of the incorrect server settings. However, if you have blocked the recipient’s email address, you’ll not receive any emails from that account. Other than this, bad internet can also contribute to this error.

Solutions- 

• First of all, you can try to close your email account. Then, after some time, log in to your account again and then check for the email. 
• Also, check the server settings for your account. Consider reconfiguring your email account if they are not correct. 
• Connect your device to a good internet connection because it can also help to fix the issue. 

These were the most reported errors with the SBCGlobal mail account and their solutions. Several factors can initiate these errors, but one that we haven’t listed is hacker attacks. The reason for this is that if you suspect a hacker attack on your account, you should contact SBCGlobal mail customer support. However, you can try to reset the password, but sometimes hackers have already changed the password. So in that scenario, the only best possible solution is to contact customer support to get assistance.  

Incoming Server – IMAP	Outgoing Server – SMTP
Server: imap.mail.att.net	Server: smtp.mail.att.net
Port: 993	Port: 465
Security: SSL/TLS	Security: SSL/TLS
Username: Your full email address	Username: Your full email address
Password: Your password	Password: Your password

Conclusion-

 Now you know about the common issues that can cause problems with your SBCGlobal email account. Also, you learned to fix those issues. However, if you have any further inquiries with your SBCGlobal account, then click Sbcglobal email support.