How to Get Rid of QuickBooks Error 1402 Step-By-Step

QuickBooks Error 1402

We all are familiar that QuickBooks is a highly innovative accounting tool. It is no less than a blessing, especially for mid-sized and small-sized businesses worldwide. But along with that, it is also a tool that was displayed unwanted issues. QuickBooks error 1402 belongs to that unwanted list of topics.

Each time a user tries to download a payroll update on the system, it usually occurs. Although it can be easily resolved, it still affects an individual’s workflow. As a result, users confuse it with QuickBooks Error 15102 as that problem also rises while downloading a payroll update.

This blog will help you get a fix for error 1402 and explain the prime causes. We will also provide the essential solutions to get rid of it. Follow the steps and remove the problem easily. At QB Pro Solution, our fundamental aim is to ensure that all the users have a smooth accounting experience.

Primary Causes of QuickBooks Error 1402

There are some reasons for QuickBooks Error 1402 to see, but the main reasons for it are as listed below: –

  • Inappropriate file setting or positioning a damaged file in the QB folder.
  • When the user does not reboot after a successful operating system upgrade.
  • Microsoft Visual C++ consists of a damaged element.
  • When the Windows Registry button is not found or is incorrect.

Related Post: QuickBooks Error 1712

Methods to Fix QuickBooks Error 1402

Various ways to resolve QuickBooks error code 1402 are available online. But we will provide fully effective solutions. We suggest users not rush or skip on minor details.

NOTE: Enable/On on the built-in Administrator account on the system before using the steps.

For Users of Windows 7:

  • From the startup menu of your Windows 7 system, visit the Control Panel.
  • You will see a list of options to select User Account to open it.
  • Open the Create/Make New Account option and type a name as you wish.
  • Apply all the settings you recently exited the window.
  • After that, use shortcut keys Alt and F4 to switch off your PC and when it shuts down, switch it on again.
  • Log in to the system using the credentials of the new admin account you made.
  • Now, try to download and set up QuickBooks; the problem will no longer appear.

For Users of Windows 8:

  • The steps to resolve QuickBooks error 1402 for windows 8 users are different, starting with opening the RUN window.
  • Enter MSC in the search box window of Run as this will open the Accounts Manager window.
  • A list of users will appear on your QuickBooks screen; if you notice carefully, You can see the admin account and it will be visible on the extreme right side of the panel.
  • As soon as you see the Administrator account, click twice and select the Properties option.
  • This will open a window that displays several options with Account is Disabled checked on; all you need to do is uncheck that box.
  • Now, we will restart the QuickBooks system, and once it is back online, we will have to log in using the new Administrator rights.
  • After nu-checking the box, close all the windows and quickly proceed towards switching off your computer.
  • Turn the PC on and log in using the new admin details.
  • Attempt to install QB once again.

Alternative Solution

Many times, error 1402 displays because of the Adobe Flash Player settings. Downloading QuickBooks File Doctor can solve the problem for you. After the diagnostic tool completes the scan procedure, uninstall and reinstall Adobe Flash Player.

We hope that the techniques mentioned above help you eliminate QuickBooks error 1402. As service providers, we understand the value of the right solutions, so we provide our customers with troubleshooting steps that are tried and tested.

If the error still exists, you can reach out to our professionals. Our team has years of expertise in holding such problems. We can indeed remove the Issue for you in a few minutes. To connect with us, you can either call us at 1.800.579.0391 or place a comment below. We are also available via live chat.

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Error 1402 when installing QuickBooks Desktop


QuickBooks makes overseeing business bounteously simple with its useful features. Be that as it may, some of the time, regardless of being creative software, it gets a few errors. Among the most regular errors that clients face is QuickBooks Error code 1402. Normally, this error is set off because of an incomplete or improper installation of the software. The error, when shows up, shows a message that peruses “couldn’t open key.” QuickBooks Desktop Error 1402 is an Installation error that comes when there is some issue during the installation process. An incomplete/ill-advised installation that prompts essential segments missing prompts QuickBooks Error 1402.

The client will experience error message 1402 that says ‘Couldn’t Open Key.’ A broken installation misses on downloading essential files which are basic for running the software, and an adulterated installation prompts software getting rowdy.

What is QuickBooks error code 1402?

Before you dive in profound and investigate different parts of QuickBooks error code 1402, it is essential to comprehend the nuts and bolts of the error. The error code 1402 is regularly seen when the client is chipping away at QuickBooks. It emerges when the client works the QuickBooks finance bookkeeping software in Windows or Apple Mac OS X working framework. If there should arise an occurrence of any defilement in the software, this error is likely to occur. In a circumstance when the software needs some segment to run however it isn’t accessible, because of damaged windows files, this error may show up. It can likewise be seen while introducing or opening the QuickBooks desktop software. This error code concocts an error message expressing as “Couldn’t open key”. There can be a greater part of factors causing this issue, which we will talk about later in this post.

Causes of QuickBooks Error 1402

Underneath given are a portion of the reasons that lead to QuickBooks Error 1402 on your screen.

  • A ruined QuickBooks Installation record.
  • A damaged CD while introducing from the CD.
  • Improper or incomplete Installation
  • Windows not updated to the most recent version.

QuickBooks Error Code 1402 – Steps for Prevention

Whenever you have fixed QuickBooks Error code 1402, you can likewise find a few ways to guarantee that this installation error doesn’t happen once more.

  • You should continue to make reinforcements of your information consistently
  • Let software installations take as much time as necessary and don’t interrupt the process
  • Oftentimes erase the junk files.
  • Continue to put in new updates available for QuickBooks desktop.

Fixation of Error Code 1402 when installing QuickBooks Desktop

QuickBooks Install Error 1402 is an installation error which can be fixed by performing the following troubleshooting steps:

Solution 1: Put QuickBooks Install Diagnostic Tool To Use

QuickBooks Install Diagnostic Tool is a useful tool planned by Intuit to recognize and fix the issues identified with the QuickBooks installation. You can play out a without error QuickBooks installation by utilizing the tool as depicted beneath:

  • Visit Intuit’s site and download QuickBooks Install Diagnostic Tool (ensure that no program is running behind the scenes)
  • Save the QB Install Tool on your framework where you can undoubtedly discover it
  • Presently double tap the .exe installation document to open it
  • Consent to the permit arrangement and afterward click Proceed catch to run the output
  • Trust that the output will finish and afterward Restart your PC
  • Attempt to install the QB again to check if a similar error code is no more. Assuming the error proceeds, you need to follow the following arrangement.

Solution 2: Update MS Windows and install available updates

The installation error may be fixed by updating QuickBooks and installing the missing updates:

  • Click on the Start button on the keyboard on the Windows icon at the bottom left-hand corner of your screen
  • Search and find Check for Updates
  • Click on Check for Updates and find available updates.
  • Install all pending updates
  • Restart the computer for changes to make different.

Solution 3: Reinstall QuickBooks Software

Many times, you may get QuickBooks installation error due to the other programs running in the system. You can resolve the issue by reinstalling QuickBooks Desktop.

  • Go to the Control Panel and click on it to Open
  • Now type Add or Remove Programs in the blank area
  • Next, search for the QuickBooks from the list of programs and select Uninstall
  • Once the uninstall process finish, restart your system and reinstall QuickBooks

Solution 4: Uninstalling and Reinstalling Adobe Flash Player

In case the error appeared while installing the adobe flash player, make sure to carry out the steps below:

  • First of all, download install diagnostic tool and then run it
  • And then, click on the start menu
  • Also, type in control panel in the search bar
  • Followed by clicking and opening control panel
  • The next step is to navigate to the uninstall a program option
  • And then look for the Adobe flash player ActiveX in the list of programs
  • Once done with that, select the uninstall option
  • Follow the onscreen instructions and let the uninstall process complete
  • The last step is to download the adobe flash player and then reinstall it

Need To Talk A QuickBooks Bigxperts Expert!

On the off chance that the QuickBooks error proceeds after all your troubleshooting efforts, and you need professional assistance in the error-resolution, to avail immediate assistance. Instantly, you will be connected to a dedicated QB Bigxperts expert and get relevant help for QuickBooks error 1402.